DPMC launches Mobile App to connect with customers
David Pieris Motor Company Limited (DPMC), an automotive company in Sri Lanka announced the launch of a mobile app for their customers, sales, service, spare parts dealers as well as non-Bajaj vehicle owners.
This app, developed by Wijeya Digital Media, aims to connect the company with its customers, enabling the company to respond quickly to customers’ queries.
It is designed with the intention of providing real-time information to the extensive DPMC customer base, spread island wide. The app enables its customers to find details on the latest products, including prices and technical specifications of motorcycles and three-wheelers, details on MRF tyres, and the location of the company’s spare part vending machines and available parts.
The app allows customers to locate DPMC dealerships within a 10km radius by simply tapping the ‘Find Dealers’ icon. With a click of a button, customers also can contact the closest DPMC sales, service and spare parts dealers or get directions to their locations.
The dealers also can get the latest prices, product or promotional updates directly from the company, and help or provide advice for any issues they encounter. It also has an added benefit of attaching photographs where necessary. In addition, the app allows any vehicle owners to create and manage a vehicle maintenance chart and set service reminders.